Medical Office Procedures
You will learn procedures used in the medical office. Topics include: how medical office teams operate within various medical office settings; how rules of etiquette, standards from the Health Insurance Portability and Accountability Act (HIPAA), and ethics are applied to office and telephone interaction; how computers and electronic medical records impact the medical office, how to use multiple telephone lines, and how to communicate appropriately and effectively in writing as well as on the telephone. You learn how to manage a medical office, organize and file patient records, and perform bookkeeping procedures.
You will master communication technologies and information management including Microsoft Office software such as Outlook. Students practice using e-mail, calendaring, and handling contacts. Students also improve their keyboarding speed and accuracy.
Your Career in a Medical Office
In a medical office, you would greet patients, schedule appointments, and prepare charts for office visits. You also perform the check-out process and collect co-payments. Furthermore, you will assist patients over the phone and complete patient enrollment forms using the computer system. Some medical customer service representatives work in medical call centers. You need the ability to multi-task while paying attention to details and the aptitude for working well in a fast-paced environment. Related job titles are medical receptionist, medical secretary, patient intake specialist, and patient services representative.
Financial Aid Possible for Eligible Students
Courses apply to the Medical Office Specialist: Associate Degree.
High School Diploma or GED
MHCC College Placement Test
Typing 20 WPM
Immunizations and Tuberculosis Test
Criminal Background Check
For more information on the classes click here -
For more information, contact
Career Pathways Coordinator