Your Curriculum

Medical ReceptionistMedical Office Specialist
One-Year Certificate

Catalog Year 2015-2016

MHCC Faculty Advisers:
Carole Wickham: 503-491-7195
Room AC 2772
Carole.Wickham@mhcc.edu  

For program costs, completions and job placement information, please click here.

Medical offices, hospitals, and clinics have a medical receptionist to manage phones, schedule patient appointments, explain clinic policy to patients, receive and deliver messages, process incoming and outgoing mail, receive calls from hospital labs and x-ray, take prescription refill messages, schedule patient hospital admissions, file medical reports and insurance forms, pull patient charts, complete insurance and other forms, open the office in the morning, and maintain the reception area.

This certificate prepares students for the ever-changing field of medical reception, and graduates can find employment in medical offices, hospitals, clinics, insurance companies, and nursing homes. Students who complete this shorter Medical Receptionist program, can go to work and return at any time to complete the Medical Office Specialist AAS degree.

Program Outcomes
At the completion of this program, students should be able to:

  • Differentiate the roles of the healthcare team, elements of successful leadership, and problem-solving strategies
  • Discuss and use medical terminology
  • Discuss verbal and nonverbal communication, including gender differences, cultural awareness and sensitivity, and the elements of speaking and listening
  • Discuss the knowledge and skills required of a medical receptionist
  • Discuss the basic elements of billing and coding
  • Complete a professional resume'
  • Explain job searches and correct interview techniques
  • Demonstrate good customer service techniques
  • Use office equipment, electronic medical records, and the Microsoft Office suite
First Quarter (Fall)
Course Number  
Course Title  
Credits
 
MO110   Powerful Strategies for the Office Team
4
MO114   Medical Terminology I1  
3
MO116   Medical Office Procedures
4
MO230   Medical Coding I - ICD-10-CM
3
BT110   Business Editing
3
17  
Second Quarter (Winter)
Course Number  
Course Title  
Credits
 
MO115   Medical Terminology II
3
MO117   Hospital Administrative Procedures
4
MO240   Medical Office Billing I
3
MO250   Medical Law and Ethics
3
WR121   English Composition1, 2  
4
17  
Third Quarter (Spring)
Course Number  
Course Title  
Credits
 
MO133   Healthcare Documentation
3
MO212   Diversity and Healthcare
3
MO214   Building a Professional Portfolio
1
AH130   Introduction to Electronic Health Records Technology
1
BA131   Introduction to Business Computing 2  
4
BT110   Business Editing
3
BT116   Communication Technologies
3
18  
Fourth Quarter (Summer)
Course Number  
Course Title  
Credits  
BT125   Microsoft Word Training2
 
3
MTH065   Beginning Algebra II (or higher) 1,2,3  
4
PSY201   General Psychology5  
4
WE280MOR_ Cooperative Education Internship4  
4
15
Total Credits 67  

Medical Office students are required to have a criminal background check mhcc.edu/alliedhealthCBC and a current Tuberculin skin test (PPD) at the beginning of the MO110 Powerful Strategies for the Office Team class. Medical Office students must document completion of the three-dose Hepatitis B vaccine series and complete a Measles Immunization Clearance Certificate for School Attendance form prior to beginning the externship placement process. Some externship sites may require further immunizations. See program director for site specific requirements.

Note: A minimum grade of “C” is required in all courses.

1 Class may be taken the summer prior to beginning the program.
2 See course descriptions for prerequisite.
3 A College Placement Test (CPT) score does not fulfill this requirement. Students must successfully complete the required mathematics course (or higher.)
4 Any combination of WE280MORA, WE280MORB, WE280MORC and WE280MORD to total four credits. Instructor and dean permission is required; check with instructor for the correct course number and credits appropriate to the internship assignment.
5 WS101 as an alternate selection is highly recommended.

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 Last Modified: 7/13/2015 08:57:43 AM