• Medical Office Specialist - Management Curriculum


  • Associate of Applied Science Degree Program

    Catalog Year 2018-2019

    A Medical Office Specialist in Management prepares to oversee a healthcare facility by learning how to lead people and manage office operations. The Management Specialist most often aspires to eventually manage some segment of a medical organization.

    Students interested in management work in a medical setting should enjoy working with healthcare professionals, demonstrate strong communication skills, show an interest in medical and health issues, and be dedicated to professionalism. Students should have typing competency and basic formatting knowledge before enrolling in classes in this program.

    Upon graduation, students may be hired to work in physicians' offices, public and private hospitals, teaching hospitals, clinics, laboratories, insurance companies, and governmental facilities.

    Program Outcomes

    At the completion of this program, students should be able to:

    • Discuss the roles of the healthcare team members, elements of successful leadership, and problem-solving strategies
    • Describe medical terminology, including disease processes and pharmacology
    • Differentiate verbal and nonverbal communication, including gender differences, cultural awareness and sensitivity, and the elements of speaking and listening
    • Describe the management principles required in a medical office
    • Compare and contrast the billing and coding elements
    • Complete a professional resume
    • Describe job searches and correct interview techniques.

    Medical Office Students are required to complete a criminal background check and provide documentation of immunizations prior to beginning an internship.* DO NOT COMPLETE A BACKGROUND CHECK without first consulting with your program adviser.

    Immunizations required are:
    1) Measles, Mumps, and Rubella (MMR), 2 vaccines or positive titers.
    2) Varicella, 2 vaccines or positive titer.
    3) Tuberculosis screening current within last 12 months.
    4) Hepatitis B series, 3 vaccines and follow up titer.
    5) Tdap (tetanus, diphtheria, pertussis), current within last 10 years.
    6) Seasonal Flu Shot.
    *Some internship sites may require further immunizations.

    Note: A minimum grade of "C" is required in all courses.

    First Quarter (Fall)
    Course Number
    Course Title
    Credits
    CIS120L Computer Concepts Lab I
    1
    MO110 Powerful Strategies for the Office Team
    3
    MO114 Medical Terminology I
    3
    MO116 Medical Office Procedures
    4
    MO230 Medical Coding I - ICD-10-CM
    3
    14
    Second Quarter (Winter)
    Course Number
    Course Title
    Credits
    BT116 Communication Technologies
    3
    MO115 Medical Terminology II
    3
    MO140 Understanding Medical Insurance
    3
    MO231 Medical Coding II - Procedural Coding
    4
    MO240 Medical Office Billing I
    3
    16
    Third Quarter (Spring)
    Course Number
    Course Title
    Credits
    COMM218 Interpersonal Communication
    4
    HE252 First Aid: Responding to Emergencies
    3
    MO117 Hospital Administrative Procedures
    3
    MO241 Medical Office Billing II
    3
    WR121 English Composition
    4
    17
    Fourth Quarter (Fall)
    Course Number
    Course Title
    Credits
    BA101 Introduction to Business
    4
    BT125 Microsoft Word Training
    3
    MO136 Healthcare Documentation
    3
    MO226 Pharmacology and Disease Processes for Medical Office Occupations
    4
    PSY201 General Psychology
    4
    18
    Fifth Quarter (Winter)
    Course Number
    Course Title
    Credits
    BA206 Management and Supervisory Fundamentals
    4
    MO141 Patient Advocate for Medical Insurance
    3
    MO214 Building a Professional Portfolio
    1
    MO250 Medical Law and Ethics
    3
    WR122

    English Composition: Critical Thinking

    4
    15
    Sixth Quarter (Spring)
    Course Number
    Course Title
    Credits
    AC110 General Accounting I
    4
    BA224 Human Resources Management
    3
    MTH058 Quantitative Reasoning I or
    MTH065 Beginning Algebra II (or higher)
    4-6
    WE280MOMD Cooperative Education Internship
    4
    15-17
    Total Credits 95-97

    See Associate of Applied Science degree requirements.