• Medical Office Specialist - Administrative Secretary Curriculum


  • Associate of Applied Science Degree Program

    Catalog Year 2018-2019

    A medical office specialist as an administrative secretary will gain skills in patient relations, reception, medical records, computers, scheduling, coding and billing. This option appeals to one who enjoys helping people, wants to work in a professional setting and prefers a variety of job assignments.

    Students interested in administrative work in a medical setting should enjoy working with healthcare professionals, demonstrate strong communication skills, show an interest in medical and health issues and be dedicated to professionalism. Students should have typing competency and basic formatting knowledge before enrolling in classes in this program.

    Upon graduation, students may be hired to work in physicians' offices, public and private hospitals, teaching hospitals, clinics, laboratories, insurance companies and governmental facilities.

    Program Outcomes

    At the completion of this program, students should be able to:

    • Discuss the roles of the healthcare team members, elements of successful leadership and problem-solving strategies
    • Describe medical terminology, including disease processes and pharmacology
    • Differentiate verbal and nonverbal communication, including gender differences, cultural awareness and sensitivity, and the elements of speaking and listening
    • Describe the knowledge and skills required of a unit secretary
    • Compare and contrast the billing and coding elements
    • Complete a professional resume
    • Describe job searches and correct interview techniques

    Medical Office Students are required to complete a criminal background check and provide documentation of immunizations prior to beginning an internship.* DO NOT COMPLETE A BACKGROUND CHECK without first consulting with your program adviser.

    Immunizations required are:
    1) Measles, Mumps, and Rubella (MMR), 2 vaccines or positive titers.
    2) Varicella, 2 vaccines or positive titer.
    3) Tuberculosis screening current within last 12 months.
    4) Hepatitis B series, 3 vaccines and follow up titer.
    5) Tdap (tetanus, diphtheria, pertussis), current within last 10 years.
    6) Seasonal Flu Shot.
    *Some internship sites may require further immunizations.

    Note: A minimum grade of "C" is required in all courses.

    First Quarter (Fall)
    Course Number
    Course Title
    Credits
    BI100 Survey of Body Systems
    4
    BT122 Professional Keyboarding
    3
    CIS120L Computer Concepts Lab 1
    1
    MO110 Powerful Strategies for the Office Team
    4
    MTH058

    Quantitative Reasoning I or
    MTH065 Beginning Algebra II (or higher)

    4-6
    15-17
    Second Quarter (Winter)
    Course Number
    Course Title
    Credits
    BT116 Communication Technologies
    3
    MO114 Medical Terminology I
    3
    MO116 Medical Office Procedures
    4
    MO230 Medical Coding I - ICD-10-CM
    3
    WR121 English Composition1
    4
    17
    Third Quarter (Spring)
    Course Number
    Course Title
    Credits
    BT110 Business Editing
    3
    MO115 Medical Terminology II
    3
    MO117 Hospital Administrative Procedures
    3
    MO136 Healthcare Documentation
    3
    MO231 Medical Coding II: Procedural Coding
    4
    16
    Fourth Quarter (Fall)
    Course Number
    Course Title
    Credits
    BT125 Microsoft Word Training
    3
    COMM115

    Introduction to Intercultural Communication

    4
    MO226 Pharmacology and Disease Processes for Medical Office Occupations
    4
    MO240 Medical Office Billing I
    3
    WR122

    English Composition: Critical Thinking

    4
    18
    Fifth Quarter (Winter)
    Course Number
    Course Title
    Credits
    AC110 General Accounting I
    4
    MO140 Understanding Medical Insurance
    3
    MO241 Medical Office Billing II
    3
    MO250 Medical Law and Ethics
    3
    PSY201 General Psychology
    4
    17
    Sixth Quarter (Spring)
    Course Number
    Course Title
    Credits
    HE252 First Aid: Responding to Emergencies
    3
    MO141 Patient Advocate for Medical Insurance
    3
    MO214 Building a Professional
    1
    WE280MOS Cooperative Education Internship
    4
    11
    Total Credits 94-95

    See Associate of Applied Science degree requirements.