Medical Office Specialist - Management

(Associate of Applied Science Degree Program)


Catalog Year 2008-09

MHCC Faculty Advisor:
Carole Wickham: 503-491-7195 - Room AC 2772 Carole.Wickham@mhcc.edu

A Medical Office Specialist in Management prepares to oversee a healthcare facility by learning how to lead people and manage office operations. The Management Specialist most often aspires to eventually manage some segment of a medical organization.

Students interested in management work in a medical setting should enjoy working with healthcare professionals, demonstrate strong communication skills, show an interest in medical and health issues, and be dedicated to professionalism. Students should have typing competency and basic formatting knowledge before enrolling in classes in this program.

Upon graduation students may be hired to work in physicians’ offices, public and private hospitals, teaching hospitals, clinics, laboratories, insurance companies, and governmental facilities.

Program Outcomes

At the completion of this program, the student should be able to:

  • discuss the roles of the healthcare team members, elements of successful leadership, and problem-solving strategies
  • describe medical terminology, including disease processes and pharmacology
  • differentiate verbal and nonverbal communication, including gender differences, cultural awareness and sensitivity, and the elements of speaking and listening
  • describe the management principles required in a medical office
  • compare and contrast the billing and coding elements
  • complete a professional resume
  • describe job searches and correct interview techniques.

Please check the MHCC website for any curricular changes that have occurred since the catalog was published.

First Quarter (Fall) Cr
MO110 Powerful Strategies for the Office Team 4
MO114 Medical Terminology I 3
MO230 Medical Coding I - ICD-9-CM 3
BT116 Communication Technologies 3
BT210YWA Word - Level 1
1
WR121 English Composition1 3
17
Second Quarter (Winter)  
MO115 Medical Terminology II 3
MO116 Medical Office Procedures 4
MO231 Medical Coding II - Procedural Coding 4
MO240 Medical Office Billing I 3
BT118 Records and Information Management 3
CIS120L Computer Concepts Lab I 1
18
Third Quarter (Spring)  
MO120 Introduction to Medical Transcription1 3
MO212 Diversity and Healthcare 3
MO232 Medical Coding III - Evaluation and Management 3
MO241 Medical Office Billing II 3
BA205 Business Communications 4
HPE295 Health and Fitness for Life 3
19
Fourth Quarter (Summer)  
MO242 A pplied Billing and Coding..................................... 3
3
Fifth Quarter (Fall)  
MA125 Disease Processes 3
BA101 Introduction to Business 4
BI100 Survey of Body Systems
or a human anatomy and physiology course1,2
4
MTH65 Beginning Algebra II (or higher)1,3 4
PSY201 General Psychology 3
18
Sixth Quarter (Winter)  
MA224 Medical Law and Ethics 3
MO214 Building a Professional Portfolio 1
BA206 Management and Supervisory Fundamentals 4
BA226 Introduction to Business Law 4
BT125 Microsoft Word Training 3
15
Seventh Quarter (Spring)  
MA123 Pharmacology for Medical Office Occupations 3
MO117 Hospital Administrative Procedures 4
BA211 Principles of Accounting I 4
BA224 Human Resources Management 3
WE280MO_ Cooperative Education Internship 4
18

Medical Office students are required to have a criminal background check (http://www.mhcc.edu/docs/docsAlliedHealth/criminalbackgroundcheck.pdf), and a current Tuberculin skin test (PPD) at the beginning of the MO110 Powerful Skills for the Office Team class. Medical Office students must document completion of the three-dose Hepatitis B vaccine series and complete a Measles Immunization Clearance Certificate for School Attendance form prior to beginning the externship placement process. Some externship sites may require further immunizations. See program director for site specific requirements.

Note: A minimum grade of C is required in all courses.

1 Prerequisite. See course description in back of catalog.
2 A lternate selections are BI121 and BI122, or BI231 and BI232 and BI233, or equivalent Anatomy and Physiology sequence.
3 Students may not use demonstrated proficiency on the College Placement Test (CPT) to satisfy this requirement.

‡See pages 7-10 in the printed catalog.

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