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Your Instructors

Medical Office Programs

Full-Time Faculty

Carole Wickham Program Director for Medical Office Programs: Medical Office Specialist Associates of Applied Science Degree (Unit Secretary, Administrative Secretary, Management, Accounting) Medical Transcription Associates of Applied Science Degree, Medical Office Billing/Claims Analyst Certificate, Medical Office Coding Certificate, Medical Reception Certificate, and Medical Customer Service Representative.

• Master of Arts Degree; Lewis and Clark College; Portland, Oregon
• Bachelor of Arts Degree; Adams State College; Alamosa, Colorado
• Graduate Court Reporting College; Abilene, Texas
• Graduate Paralegal College; Portland, Oregon

• Teacher for 27 years
• Last 16 years at MHCC as Medical Office Program Director, Advisor, and Instructor
• Member of the MHCC Access and Diversity Committee
• Member of the MHCC Faculty Senate
• Member of American Association of Medical Transcription
• Member of the Educational Alliance of the American Association of Medical Transcription
• Member of the American Counseling Association
• Certified, National Board of Certified Counselor (NCC)

Instructor: Carole Wickham
Department: Allied Health Division
Discipline: Medical Office
Phone: 503-491-7195
Campus Email: Carole.Wickham@mhcc.edu
Office Location: Allied Health 2772
Office Hours: Office hours given quarterly to each class.

Part-Time Faculty

Helaine Garren Instructor, Medical Transcription

• Education:
  Associate of Applied Science, Medical Transcription (Mt. Hood Community College)
  The School of the Art Institute of Chicago 2 years
  Ohio State University 2 years
• Experience:
  Meridian Park Hospital 6 years
  Garren Transcription 10 years
  Instructor, Medical Transcription
• Professional Organizations:
  American Association of Medical Transcription

Deedra Mason, ND, Instructor

• Education:
  Bachelor of Science (Pacific University)
  Doctorate of Naturopathic Medicine (North Carolina Naturopathic Medicine)
• Experience:
  Medical Private Practice 6 years
  Instructor, Medical Terminology
• Professional Organizations:
  American Associate of Naturopathic Physicians
  American Chiropractic Association
• Certification:
  Doctorate of Naturopathic Medicine

Jan Claussen, CPC, Instructor, Medical Coding

• Education:
  Associate of Applied Science, Medical Assistant (Mt. Hood Community College)
• Experience:
  Twenty-five years' experience in medical office, medical assisting, billing, managed care, office management, and coding
  Instructor, Medical Coding
• Professional Organizations:
  American Academy of Professional Coders
• Certification:
  Certified Professional Coder

Kelly Sanders, CPC, Instructor, Medical Billing

• Experience:
  Twenty three years experience in medical billing
  Thirteen years as a Certified Coder
• Professional Organizations:
  American Academy of Professional Coders

Heather King, CPC, BSN-- Instructor, Medical Coding

• Education:
  Bachelors of Science in Nursing and Business - Depauw University
• Experience: 
  15 years experience in medical office, case management, billing, managed care, office management, electronic medical records, and coding
  Instructor, Medical Coding (Evaluation and Management)
• Professional Organizations:
  American Academy of Professional Coders
• Certification:
  Certified Professional Coder