MHCC Leadership Institute
A series of seminars that provide the tools to create effective supervisors,
managers and leaders
In a recent survey of East Multnomah County businesses, leadership training was noted as the most pressing training need today. This series of eight 4 hour courses is designed to give your organization’s managers the skills and tools to become exemplary team leaders.
These seminars offer several advantages over other training options:
-
Effectiveness: compared to “canned” one-day seminars offered by traveling classes, these courses will be flexible enough to cater to the specific needs and concerns of the participants. And the small class sizes will ensure maximum attention for each participant.
-
Convenience: each session is held over a four hour period rather than a full day so the participants are not away from the office for an entire day.
-
Cost effective: As a community college, MHCC is driven by its charter to support the community, not generating large profits. These classes are being offered at the most modest rate possible to allow as many participants as possible the opportunity to attend them.
Topics for the series include:
Week 1 - The Role of the Supervisor The Role of the Supervisor – You are not just “one of the employees” any more. There are different responsibilities that are inherent in the position.
- Expectations of the position
- Acting Intentionally
- Values and Boundaries
- Time Management: Urgent vs. Important, Leading vs. Managing
Week 2 - Understanding Yourself and Others – We have natural ways of behaving, as do our employees. Improve your understanding of the differences between people and how you can use that information to improve the effectiveness of your leadership.
- Myers Briggs Personality Assessment .
Week 3 - Communications – With everything going on around us it is a wonder we can communicate at all… Rarely does a project team or work group fail because of over communicating.
- Speaking
- Listening
- Modes (written, face to face, email, etc.)
Week 4 - Decision-Making – A Key to effective supervision, clear decision-making does not happen just by making decisions but by clearly identifying what decision-making strategy would be most effective in a given situation, making sure everyone is clear about that strategy and moving forward.
- Four decision-making strategies
- Keys to effective delegation
- Clarifying decision making authority
Week 5 - Performance Management – One of the major weak areas in most supervisors’ arsenals. How do we set clear expectations for our employees and hold them accountable for the appropriate levels of performance.
- Goal setting
- Performance coaching
- Documentation
Week 6 - Thriving on Conflict - Conflict is a natural outcome of human relationships. Learn how to encourage it in your organization and make it a productive rather than destructive force.
- Thomas-Kilmann Conflict Mode Instrument –Understanding our natural defaults in how we deal with conflict and the need to get better at all conflict handling strategies as well as setting up team agreements on how we will deal with conflict when it arises
Week 7 - Teambuilding – We can’t do it alone. Explore key aspects of effective team building so you can build an effective group of employees accomplishing more than you could alone.
- Team Agreements
- Team Development
Week 8 - Managing Change – Change happens. In fact it is probably only going to get faster. Let’s learn some basics around change management and how to deal with change more effectively when it happens.
- Circle of Control/Circle of Influence
- The change curve
Who should attend this series?
These seminars are appropriate for any leader in business or the community who wants to develop or refine their interpersonal skills to become a more effective leader, regardless of their level of experience.
Will attending just one or two of the individual classes be effective?
While it is possible to attend individual seminars and gain knowledge and techniques that will be invaluable in the workplace, these seminars have been designed as an interconnected series: each building on the materials from the previous classes. It is strongly recommended that the entire series be attended to insure you receive the full benefit of the program.
| Facilitator: Paul Spindel, M.A. |
|
Paul brings over 18 years of Human Resources experience with Marriott and NIKE. He is sought after as a trainer and coach because of his tremendous energy and sense of humor, with the unique ability to teach through story and example. Paul has taught at several universities and conducted hundreds of training programs for employees at all levels, both nationally and internationally. Paul’s clients include McCormick and Schmicks, Volkswagen of America, Hilton Hotels, Linn-Benton Community College, The City of Vancouver, Consolidated Supply, The Oregon Employer Council, The Leatherman Tool Group, Miller Paint Company and Portland State University.
|
 |
Business & Industry Workforce Training
Economic and Workforce Development Division
Mt. Hood Community College
26000 SE Stark Avenue
Gresham, OR 97030
|
