Course Description

MO116
Medical Office Procedures
- F/W This course is designed to cover the basic procedures in a medical office. Topics include: how medical office teams operate within various medical office settings: how rules of etiquette, standards from the Health Insurance Portability and Accountability Act (HIPAA), and ethics are applied to office and telephone interaction; how computers and electronic medical records impact the medical office, how to use multiple telephone lines, and how to communicate appropriately and effectively in writing as well as on the telephone. Students are instructed in how to manage a medical office, organize and file a patient's medical record, and perform bookkeeping procedures and clerical functions.
 

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