• Computer Skills and Technology Help


  • Computer Support Staff

    Jason, Katie, Lance, Kobie, Fou, Jan, Jonathan, Thuy

    We're available to help with our usual broad range of student computer support - such as computer classes (or any classes) and programs, password resets, MyMHCC and Blackboard help, connection to online textbook resources, Microsoft Office install assistance and app support, device help, and even Cyber Security and programming.

    Our Schedule

    Connect with friendly staff online by entering a Zoom session: https://zoom.us/j/107538962

    If using the Zoom App, enter this 9-digit code: 107 538 962

    Computer Tutor Zoom Hours (9/20 to 12/9 for Fall)

    Mon - Thu: 10 a.m. - 6 p.m.
    Friday: 10 a.m. - 4 p.m.
    Sat: 12 - 4 p.m.
    See full schedule


    Come visit us for knowledgeable support in the 1451 Computer Lab on campus (with strict safety measures in place).

    We strongly urge students visiting the lab to fill out the MHCC COVID prescreening online tool before visiting (link to be forthcoming).

    In Person 1451 Computer Lab Hours (9/20 to 12/9 for Fall)

    Mon - Thu: 9 a.m. - 7 p.m.
    Sat: 10 a.m. - 4 p.m.
    See full schedule


    Email:

    If you’re trying to connect with us outside of our hours, please email us at Computer.Tutor@mhcc.edu with name, MHCC ID, and description of problem, and we’ll reply the next working day. We may still seek to meet in Zoom, depending on the request.

    Form:

    Fill out the online form and we’ll respond the same day or the next working shift.

    Phone:

    Talk to or leave a message with an AVID Learning Specialist (who can also refer to computer tutors) Mon-Fri at (503) 491-7331.

    Student Self Support:

    Check out helpful links at https://www.mhcc.edu/student-tech-help/

    Did you know you can check out a loaner laptop or a WiFi hotspot from the college?

    Please send any comments to the area coordinator (Lance.Lannigan@mhcc.edu) about online support. Thanks for your patience—we look forward to supporting your learning!


    Further Useful Info for Zoom and Teams

    Zoom is a program that allows a tutor to connect with you in real time for chat, audio, or video, and will also allow us to share and annotate screens.

    If you have trouble connecting to Zoom you can email or call, and we’ll respond to come up with a solution.

    Through your Saints Email and Online Office, you can also chat, or use audio and video with anyone from MHCC in an app called Microsoft Teams. Once you log into your email from a computer, just go to the upper left hand corner of your screen for the Office tiles and choose Teams.

    If you want to install the full version of Microsoft Teams with even more features, just go to https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app, and enter your Saints Email upon the initial login.