• In-Person and Remote Hours, Spring Term 2022


  • Each day before you visit campus you must complete a COVID-19 questionnaire. Learn more about COVID-19 updates.

    Some in-person services require appointments to ensure the area can accommodate the number of people inside, while meeting all safety and distancing protocols. Please note when you arrive even open areas may have their doors locked.

    Wait times for virtual/remote services are likely to be much shorter so we encourage you to utilize services in this format as much as possible. If in doubt, please fill out a Student Support Services Request Form or call 503-491-7393.

    Please note that the planetarium and aquatic center will remain closed Spring term.

    SERVICE Remote Service Hours Typical Wait Time How to Access Remote Services In-person Hours Typical Wait Time How to Access In-Person Services
    Academic Advising and Transfer Center Monday – Friday 8 a.m. to 5 p.m. Generally respond to voicemails and emails within 1 to 2 business hours. At the beginning or end of term, or other busy times, the wait will likely be much longer (6 to 8 business hours).

    Students can schedule an appointment online through Navigate in a few easy steps: Log in to myMHCC Click on "Go to Navigate" Look for and select the "Appointments" link Note: be sure to select "Remote/Virtual" and "Advising" for an appointment in our Center.

    Two appointment types available: 45 min – General class selection/advising support. 1 hour – Education Plans & Maximum Timeframe appeal.

    Please be sure to include your phone number, student ID number, and details about what you'd like to accomplish during your appointment. If you can't get into Navigate you can call the office or send an email.

    Phone: 503-491-7315

    Email: advising.questions@mhcc.edu

    Monday – Wednesday 10 a.m. to 3 p.m. Varies by time of term. Register early to avoid long waiting times.

    Students can schedule an appointment online through Navigate in a few easy steps: Log into myMHCC Click on "Go to Navigate" Look for and select the "Appointments" link. Note: be sure to select "Remote/Virtual" and "Advising" for an appointment in our Center.

    Two appointment types available: 45 min – General class selection/advising support. 1 hour – Education Plans & Maximum Timeframe appeal.

    Please include your phone number, student ID number, and details about what you'd like to accomplish during your appointment. If you can't get into Navigate you can call the office or send an email.

    Phone: 503-491-7315

    Email: advising.questions@mhcc.edu

    Accessible Education Services (Disability and learning support) Monday – Friday 8 a.m. to 5 p.m. During service hours, our staff will respond within 2 hours.

    Accessible Education Services

    Phone: 503-491-6923

    Fax: 503-491-7549

    Request for more information: aes@mhcc.edu mhcc.edu/AES

    By appointment only. Turnaround time for determining eligibility for services is within 24 hours.

    Accessible Education Services

    Phone: 503-491-6923

    Fax: 503-491-7549

    Request for More Information: aes@mhcc.edu mhcc.edu/AES

    Admissions, Registration and Records Monday – Friday 8 a.m. to 5 p.m. During service hours, our staff will respond within 1 hour or sooner.

    Contact: ar@mhcc.edu

    Student Support Services Request Form

    Phone: 503-491-7393

    Main webpage: mhcc.edu/Registration_FinancialAid or mhcc.edu/Graduation

    Monday – Thursday 9 a.m. – 4 p.m. Response time will be immediate.; 5 – 10 min. wait.

    Contact: ar@mhcc.edu

    Student Support Services Request Form

    Phone: 503-491-7393

    Main webpage: mhcc.edu/Registration_FinancialAid or mhcc.edu/Graduation

    Barney's Pantry (Request for Food and Supplies) Monday – Friday 8 a.m. to 5 p.m. Students should expect 24 hours waiting period.

    mhcc.edu/BarneysPantry

    Request for Service:

    Students should use this form: Student Support Services Request Form

    Monday - Thursday 8:30 a.m. to 5 p.m. N/A Note: be sure to select "Remote/Virtual" and "Advising" for an appointment in our Center.
    Basic Needs (Emergency money, housing and food insecurity, laptop, WIFI, and other basic needs) Monday – Friday 8 a.m. to 5 p.m. Students should expect 24 business hours waiting period to get services.

    mhcc.edu/studentresources

    Request for Service:

    Students should use this form: Student Support Services Request Form

    Email: basicneeds@mhcc.edu

    By appointment only: Monday, Tuesday, Wednesday 8 a.m. to 4:30 p.m. N/A
    Career Planning (Students who are seeking guidance on creating a career plan or unsure what major to declare & have no major in mind) Monday – Friday 9 a.m. to 5 p.m.

    During service hours, our staff will respond within 2 hours to schedule an appt. with a career counselor.

    On average, we're 3-4 days out for appointments that can be conducted over Zoom or by phone.

    Email: mhcareer@mhcc.edu

    Phone: 503-491-7432

    Webpage: mhcc.edu/cpcc w/LiveChat

    Student Support Services Request Form

    By appointment only: Monday – Wednesday 10 a.m. to 3 p.m. N/A

    Location: Rm. 1152 (main level of the Gresham Campus)

    Email: mhcareer@mhcc.edu

    Phone: 503-491-7432

    Webpage: mhcc.edu/cpcc w/LiveChat

    Student Support Services Request Form

    Financial Aid Monday, Tuesday,
    Thursday, Friday
    8 a.m. to 5 p.m.
    Wednesday
    10 a.m. to 5 p.m.

    During service hours, our staff will respond to emails and voicemails within 2 hours. At the beginning or end of term, or other busy times, our response times will be much longer.

    Standard file processing time is 2 to 3 weeks, but may be longer for appeals and during peak times.


    Contact: finaid.mail@mhcc.edu or 503-491-7262

    Main webpage: mhcc.edu/FinancialAid

    Drop in via Student Services HUB: Monday – Thursday, 9am – 4pm

    Drop in via Student Services HUB. Response time will vary based on how busy we are.


    Contact: finaid.mail@mhcc.edu or 503-491-7262

    Main webpage: mhcc.edu/FinancialAid

    Library Monday – Friday 8 a.m. to 5 p.m. N/A mhcc.edu/library and click the 'Chat with Us' link. Monday – Thursday 10 a.m. to 3 p.m. Walk-in, no wait time.
    International Student Program Thursday and Friday 7:30 a.m. to 4:30 p.m. During service hours, our staff will respond within 2 hours.

    Contact: internationalstudentprogram@mhcc.edu or use Student Support Services Request Form.

    Main webpage: mhcc.edu/InternationalStudents

    Monday – Wednesday 9 a.m. - 4 p.m. N/A

    Contact: internationalstudentprogram@mhcc.edu or use Student Support Services Request Form.

    Main webpage: mhcc.edu/InternationalStudents

    Online Learning Support March 28 – April 8: Monday – Friday 8 a.m. to 6 p.m.

    April 11 – end of Spring term: Monday – Friday 8:30 a.m. to 5 p.m.
    Varies depending on demand. mhcc-ol.com/StudentHelp
    503-491-7170
    onlinelearning@mhcc.edu
    By appointment as needed. NA mhcc-ol.com/StudentHelp
    503-491-7170
    onlinelearning@mhcc.edu
    Personal Counseling (Currently enrolled students who are seeking short-term, confidential, solution-based counseling) Monday – Friday 8 a.m. to 5 p.m.

    During service hours, our staff will respond within 2 hours to schedule an appt. with a mental health counselor for an upcoming date.

    On average there is a waiting period of 3 to 4 days for appointments that can be conducted over Zoom or by phone.

    Contact: counseling@mhcc.edu or use Student Support Services Request Form. Appointments required with mental health counselors.

    Main webpage: mhcc.edu/Personal-Counseling

    Not Available. N/A

    Contact: counseling@mhcc.edu or use Student Support Services Request Form. Appointments required with mental health counselors.

    Main webpage: mhcc.edu/Personal-Counseling

    Placement Testing Monday – Friday 8 a.m. to 5 p.m. During service hours, our staff will respond within 2 hours.

    Contact: testing@mhcc.edu or use Student Support Services Request Form.

    Main webpage: mhcc.edu/TestingServices

    Monday. – Thursday 8 a.m. to 4 p.m. Varies based on individual student placement needs and tests. Email: testing@mhcc.edu
    Recruitment and Outreach Monday – Friday 8 a.m. to 5 p.m. During service hours, our staff will respond within 2 hours.

    Contact: outreach@mhcc.edu or use Student Support Services Request Form.

    Main webpage: mhcc.edu/StudentRecruitment

    Monday – Thursday 9 a.m. – 4 p.m. N/A

    Contact: outreach@mhcc.edu or use Student Support Services Request Form.

    Main webpage: mhcc.edu/StudentRecruitment

    Resume Help/Job Search Info Monday – Friday 8 a.m. to 5 p.m.

    During service hours, our staff will respond to the student within 2 hours to schedule an appointment with our Student Career Development Coordinator.

    On average it will be 1 to 2 days until an appointment is available. Appointments can be conducted over Zoom, by phone, or in person.

    Contact: mhcareer@mhcc.edu or Jennifer.McNeil@mhcc.edu or use Student Support Services Request Form.

    Direct link to online job board (this is NOT student employment): https://www.collegecentral.com/mhcc

    Students can schedule an appointment over Navigate or via email request at mhcareer@mhcc.edu

    Main webpage: mhcc.edu/Students_Alumni

    By appointment only. During service hours, our staff will respond to the student within 2 hours to schedule an appointment with our Student Career Development Coordinator.

    Contact: mhcareer@mhcc.edu or Jennifer.McNeil@mhcc.edu or use Student Support Services Request Form.

    Direct link to online job board (this is NOT student employment): https://www.collegecentral.com/mhcc

    Students can schedule an appointment with Jen over Navigate or email request to mhcareer@mhcc.edu

    Main webpage: mhcc.edu/Students_Alumni

    Student Employment (Work-study and student aide opportunities) Monday – Friday 8 a.m. to 5 p.m. During service hours, our staff will respond within 2 hours.

    Contact: studentemployment@mhcc.edu or Tiffany.Ensunsa@mhcc.edu or use Student Support Services Request Form.

    Main webpage: mhcc.edu/StudentEmployment

    By appointment only. N/A Appointments are only necessary when a student needs to complete the hiring paperwork/I-9 verification.

    Contact: studentemployment@mhcc.edu or Tiffany.Ensunsa@mhcc.edu or use Student Support Services Request Form

    Main webpage: mhcc.edu/StudentEmployment

    Student HUB (Help with registration, password reset, MYMHCC, payments) Monday – Friday 8 a.m. to 5 p.m. During regular service hours, our staff will respond within 2 hours or immediately if using livechat via mhcc.edu/hub or registration.

    Contact: hub@mhcc.edu or use Student Support Services Request Form.

    Main webpage: mhcc.edu/hub

    Monday – Thursday 9 a.m. to 4 p.m. Drop in, response time will vary based on how busy we are at the moment. By appointment or drop in using a wait line app. Instructions will be posted on the main HUB doors.
    Student Life Monday – Friday 8 a.m. to 5 p.m. Students should expect 24 business hours waiting period to get services.

    Email: Student.life@mhcc.edu

    Phone: 503-491-7269

    Student Clubs and Events: Rozina.Lethe@mhcc.edu

    Student Leaders/Student Government: Rozina.Lethe@mhcc.edu

    Multicultural and Diversity Resources Center: Ernesto.Vasquez@mhcc.edu

    Multicultural Student Success Support: Lisa.George@mhcc.edu

    Monday - Thursday 8:30 a.m. to 5 p.m. N/A Method of Appointment: By Email, Phone and Zoom.
    Student Success Programs Monday – Friday 8 a.m. to 5 p.m. During service hours, our staff will respond within 24 hours.

    Phone: 503-491-7471

    Email: successprograms@mhcc.edu

    Website: mhcc.edu/successprograms

    Monday – Wednesday, 10 a.m. to 3 p.m. N/A Walk-ins welcome. North side of Student Services Hub.
    Transitions / Transiciones Monday, Wednesday and Friday 8 a.m. to 5 p.m. Students should expect 24 business hours waiting period to get services. Method of Appointment: By Email, Phone and Zoom.

    Phone: 503-491-7238

    Email: Jenny.Ruelas@mhcc.edu

    Tuesday and Thursday 10 a.m. to 3:30 p.m. A few minutes.
    TRIO Educational Talent Search & Student Support Services Monday – Friday 8 a.m. to 5 p.m. During service hours, our staff will respond within 24 hours.

    Phone: 503-491-7688

    Email: trio.programs@mhcc.edu

    Website: mhcc.edu/TRIO-SSS

    mhcc.edu/TRIOETS

    Monday – Wednesday, 10 a.m. to 3 p.m. N/A By appointment only. Students can schedule an appointment by contacting our TRIO office at 503-491-7688.
    Veteran Services (Students who are seeking to use their VA benefits) Monday – Friday 9 a.m. to 5 p.m.

    During service hours, our staff will respond to the student within 2 hours of receiving the email or voice message, and instantly if over LiveChat, to provide services.

    On average, we're 1 to 2 days out for appointments conducted by phone, Zoom, or in person.

    Email: veteran.services@mhcc.edu

    Phone: 503-491-7346 (voicemail)

    Webpage: mhcc.edu/veteranservices with LiveChat

    Student Support Services Request Form

    Monday – Wednesday 10 a.m. – 3 p.m. Drop-in or by appointment On average, we're 1 to 2 days out for appointments.

    Location: Rm. 1152 (main level of the Gresham Campus)

    Email: veteran.services@mhcc.edu

    Phone: 503-491-7346 (voicemail)

    Webpage: mhcc.edu/veteranservices with LiveChat

    Student Support Services Request Form

    TUTORING Remote Service Hours Typical Wait Time How to Access Remote Services In-person Hours Typical Wait Time How to Access In-Person Services
    AVID Monday – Thursday 10 a.m. to 5 p.m. Friday 10 a.m. to 3 p.m. N/A AVID Services at mhcc.edu/avid Monday – Thursday 9 a.m. – 3:30 p.m Walk-in, no wait time. Main Computer Lab, Room AC1451.
    Math & Science Tutoring Monday – Thursday 10 a.m. to 8 p.m. Friday 10 a.m. to 4 p.m.
    Saturday, Sunday Noon to 4 p.m.
    N/A Learning Success Center (tutoring and computer skills) at mhcc.edu/lsc Monday, Tuesday, Thursday 10 a.m. to 6 p.m. Walk-in, no wait time. Mezzanine above the Library, Room AC3300.
    Writing Tutoring Monday – Friday 9 a.m. to 5 p.m. Saturday 9 a.m. to 3 p.m. N/A Learning Success Center (tutoring and computer skills) at mhcc.edu/lsc Wednesday & Thursday 11 a.m. – 3 p.m. Walk-in, no wait time. Main Computer Lab, Room AC 1451
    Computer Skills Monday – Friday Noon to 5 p.m.
    Saturday Noon to 4 p.m.
    N/A Learning Success Center (tutoring and computer skills) at mhcc.edu/lsc Monday – Thursday 9 a.m. to 7 p.m. Saturday 10 a.m. to 3 p.m. Walk-in no wait time. Main Computer Lab, Room AC1451.

    MHCC will operate a mix of in-person and remote classes this Spring. Students in need of support services such as admissions, academic advising, financial aid or anything else are encouraged to fill out and submit a Student Support Services Request Form.

    Understanding the Remote/Online Schedule in the MyMHCC Portal
    Please reference this guide when viewing the schedule of remote/online classes to determine which have scheduled meeting times and which do not.

    First, be sure to pay special attention to the “Faculty/Schedule” column in the schedule of classes. That is where you will find the name of the instructor teaching the course and whether or not it has scheduled meeting times for live lectures.

    In the “Faculty/Schedule” column:

    • If there are no days listed and times are listed as zeros (00:00-00:00AM), you will not need to log on to specific live lecture times.
    1. If there are days and times listed, you will need to log into the class during those days and times for live lectures.

      M = Monday
      T = Tuesday
      W = Wednesday
      R = Thursday
      F = Friday
      S = Saturday
      U = Sunday
    2. If two or more days of the week are listed, such as MW or TR, then you will need to log on to the class both days at the times listed.

    Example:

    sample

    In an effort to help students understand how their classes will be held, we have created this chart illustrating which programs will be taught fully online, face-to-face or a mix of both. If you do not see your program listed below, assume that it is going to be taught 100% online.

    PROGRAM/DISCIPLINE FULLY ONLINE IN-PERSON MIX ACCEPTING NEW STUDENTS?
    Adult Basic Education & General Equivalency Diploma mixed dot YES
    Adult High School Diploma/Gateway mixed dot YES
    Apprenticeship mixed dot Limited Entry
    Athletic Team Classes black dot YES
    Automotive: Chrysler/Import/Subaru black dot YES
    Automotive: Ford Asset mixed dot YES
    Business Management: Accounting mixed dot YES
    Business Management: Accounting Assistant mixed dot YES
    Business Management: Entrepreneurship & Small Business Management mixed dot YES
    Business Management: Marketing & Sales mixed dot YES
    Business Management: Mobile App Development & Marketing mixed dot YES
    Child Development & Early Education mixed dot YES
    Community Education red dot YES
    Computer Game & Mobile App Programmer mixed dot YES
    Computer Game Development mixed dot YES
    Computer Information Systems (CIS) red dot YES
    Cybersecurity red dot YES
    Dental Hygiene mixed dot Restricted
    Emergency Medical Technician (EMT) mixed dot YES
    Engineering Technology mixed dot YES
    English as a Second Language (ESL) mixed dot YES
    Fisheries Technology mixed dot NO
    Fitness Professional mixed dot YES
    Funeral Services Education black dot Restricted
    General Education & Electives mixed dot YES
    Graphic Design black dot NO
    Health and Physical Education (HPE) mixed dot YES
    Human Development mixed dot YES
    Integrated Metals: Machine Tool Technology mixed dot YES
    Integrated Metals: Welding Technology black dot YES
    Intensive English for College & Careers (IECC) red dot YES
    Mathematics mixed dot YES
    Mechatronics mixed dot YES
    Medical Assistant Restricted
    Medical Office red dot YES
    Mental Health, Social Services & Addiction Counseling mixed dot Restricted
    Music mixed dot YES
    Natural Resources Technology mixed dot YES
    Nursing mixed dot Limited Entry
    Nursing Assistant 1 black dot YES
    VESL Nursing Assistant mixed dot YES
    Nursing Assistant 2 (CNA 2) black dot YES
    Photography black dot NO
    Physical Therapist Assistant black dot Restricted
    Respiratory Therapy mixed dot Restricted
    Science Labs mixed dot YES
    Surgical Technology black dot Restricted
    Theatre mixed dot YES
    Video black dot YES
    Visual Arts mixed dot YES
    mixed dot

    Revised 4/7/2022